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Terms of service

Terms of Service for LuxeAura

Welcome to LuxeAura. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using LuxeAura, you agree to comply with and be bound by these Terms. Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the LuxeAura website, mobile app, or any other service (collectively, the "Services"), you agree to be bound by these Terms and any additional terms, conditions, and policies referenced herein. If you do not agree to these Terms, you must immediately stop using the Services.

2. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time. Any changes to the Terms will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Services after any changes to the Terms constitutes your acceptance of those changes.

3. Account Registration

To use certain features of LuxeAura, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information and to update this information if it changes. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

4. Use of Services

You agree to use LuxeAura in compliance with all applicable laws and regulations. You agree not to engage in any of the following prohibited activities:

  • Using the Services for any illegal or unauthorized purpose.
  • Violating any applicable local, state, or international law.
  • Engaging in fraudulent or harmful activity.
  • Interfering with or disrupting the operation of the Services.
  • Using any automated system to extract data from the website without authorization.

5. User Content

You retain ownership of any content you submit to LuxeAura, such as product reviews, comments, or other contributions ("User Content"). However, by submitting User Content, you grant LuxeAura a non-exclusive, royalty-free, transferable, and worldwide license to use, display, and distribute your content for the purpose of operating the Services.

You agree that you will not submit any content that is defamatory, offensive, obscene, or violates the rights of any third party.

6. Payment and Billing

For products purchased through LuxeAura, you agree to pay the listed prices and any applicable taxes. Payments are processed through secure third-party payment gateways. By providing payment information, you authorize us to charge the payment method you have chosen for any applicable fees, taxes, or charges.

If any payment is declined or if there is an issue with your payment method, we may suspend or terminate your access to the Services until payment is resolved.

7. Shipping and Delivery

LuxeAura offers shipping to most locations. Shipping costs and delivery times will vary depending on the destination and shipping method chosen. You are responsible for providing accurate shipping information, and we are not responsible for lost, delayed, or misdirected shipments caused by incorrect addresses or other issues beyond our control.

8. Returns and Refunds

Our Refund Policy provides the terms for returns, exchanges, and refunds. Please refer to the Refund Policy page on our website for detailed information.

9. Limitation of Liability

To the fullest extent permitted by law, LuxeAura and its affiliates, employees, agents, or licensors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages.

Our liability for any claim related to the Services is limited to the amount you paid for the specific product or service giving rise to the claim.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available." LuxeAura does not make any representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of the Services. We do not guarantee that the Services will be error-free, uninterrupted, or free from viruses or other harmful components.

11. Indemnification

You agree to indemnify, defend, and hold harmless LuxeAura, its affiliates, officers, employees, and agents from any claim, loss, damage, or expense (including legal fees) arising from your use of the Services, your breach of these Terms, or any infringement of the rights of third parties.

12. Termination

We reserve the right to suspend or terminate your account and access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in any unlawful or harmful activity. You may also terminate your account at any time by contacting us.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration, and you agree to waive any right to participate in class-action lawsuits or class-wide arbitration. The arbitration will be conducted in the location where LuxeAura is based, unless otherwise agreed by the parties.

15. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Email: [email protected]
  • Company: AIDA FOD SERVICE SARL
  • Contact Form: 229 rue Saint-Honore, 75001, Paris, France