Tracking order
Track Your Order at LuxeAura
At LuxeAura, we understand how exciting it is to receive your new accessories. That's why we offer an easy way to track your order in real time. Please use the following instructions to check the status of your order.
How to Track Your Order:
Order Confirmation: After placing your order, you will receive an order confirmation email from us. This email will include an order number and a tracking number (once your order has been shipped).
Tracking Information: To track your order, simply click the link provided in your email or use the tracking number on the shipping carrier's website.
- If you placed an order with Standard Shipping, Expedited Shipping, or International Shipping, the tracking number will be included once the order has been dispatched.
Track via Our Website:
- You can also track your order directly through the LuxeAura website by visiting our Order Tracking page.
- Enter your order number and email address used for the purchase to view your order status.
Shipping Carrier Tracking:
- If your order has already been shipped, you can track your order directly from the shipping carrier's website. We use the following shipping partners for deliveries:
- UPS
- FedEx
- USPS
- DHL
- If your order has already been shipped, you can track your order directly from the shipping carrier's website. We use the following shipping partners for deliveries:
Order Status:
- Once your order is shipped, you’ll see updates along the way, including:
- Shipped: Your order has been dispatched.
- In Transit: Your order is on its way.
- Out for Delivery: Your order is nearing delivery.
- Delivered: Your order has arrived at your designated address.
- Once your order is shipped, you’ll see updates along the way, including:
Tracking Updates:
- Please allow up to 24 hours for the tracking information to be updated in the carrier’s system.
- In some cases, there may be delays due to weather conditions, customs, or other factors beyond our control.
Order Not Found?
If you're unable to track your order or see the status, try the following:
- Double-check your tracking number and email.
- Wait 24-48 hours for the tracking number to become active.
- If you still need assistance, feel free to contact us via the details below, and we will gladly assist you.
Contact Us for Assistance
If you encounter any issues with tracking your order or need more information, please contact our customer support team:
- Email: [email protected]
- Company: AIDA FOD SERVICE SARL
- Contact Form: 229 rue Saint-Honore, 75001, Paris, France